At Work

July 19, 2023
The Key to the Customer Experience? Kill Confusion

There is no faster way to kill the customer experience than with overcomplication and confusion, writes Michael McQueen.

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July 14, 2023
Employees are Quietly Quitting; You Need to Cultivate Workplace Culture

Recent studies into worker engagement and ‘quiet quitting’ are showing that workplace cultures are suffering from hybrid work arrangements.

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July 10, 2023
Build It and They Will Come – Inspiration for Showing up With Your Message

Show up. Share your story. Share your message. Do that really uncomfortable thing that your soul is urging your to do.

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July 6, 2023
Struggling to Sell Ideas? Try Being Uglier, Dumber and More Doubtful

Advertising campaigns attempting that use self-deprecating humour are successful in today’s cultural climate.

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June 26, 2023
4 Strategies to Help You Slay This Week (Without the Stress & Overwhelm)

Here’s some tips that will help you make the most out of your week and be cheering come Friday – and not just because the week is over!

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June 23, 2023
What Business are you Really In?

In order to stay the course and remain customer-focussed, organisations must be very clear on their purpose for existence.

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