By: Michael McQueen“Success is the ability to go from failure to failure without losing your enthusiasm.” – Winston Churchill Six hours’ train ride south of Stockholm in the Swedish town of Helsingborg, you will find one of the more interesting museums you’re ever...
By: Michael McQueenNothing turns a customer off more than friction. In fact, nothing turns an employee off more than friction either. If businesses are to remain indisruptible in the years to come, identifying friction is paramount, so here are 3 key questions to help you find it. 1. What is...
By: Michael McQueenRecent years have seen the discussion of the relevance of the current education system come to dominate public dialogue. Doubts and fears have risen surrounding the prospects of the current form of education in Western countries, the preparation of students for a rapidly...
By: Michael McQueen Few things are discussed with more enthusiasm in the business world of our day than innovation and creativity. However, implementing innovation within organisations is a much more challenging task. It requires radical risk-taking and unhindered creativity within a culture of...
By: Michael McQueen ‘You can’t teach an old dog new tricks.’ This old proverb has been renowned and repeated through the decades, declaring that it is impossible to retrain someone or something that is aged and set in its ways. In our current age of disruption in the world of...
By: Michael McQueen “A business that makes nothing but money is a poor kind of business.” – Henry Ford In our capitalist age, it is easy for businesses to slip into the mindset that making a profit should be the ultimate goal. While any for-profit entity by its very...
By: Michael McQueen For many of us, the very mention of Artificial Intelligence conjures up futuristic notions of SkyNet and cunning malevolent robots rising to destroy humankind in the Terminator film series. In reality however, Artificial Intelligence (AI) is already...
By: Michael McQueen The fundamental goal of businesses is to make a profit. Statements like this have permeated business textbooks, dominated the strategic plans of companies and summarised the ethos of the corporate world essentially since it began. Until now, shareholders, dividends, profits and...
By: Michael McQueen “Innovation is not an idea problem. It’s a recognition problem.” This quote from David Burkus’s book, The Myths of Creativity, is spot on. Some of the best ideas for innovation, creativity and invention don’t lie somewhere ‘out there’;...
By: Michael McQueenIt has been a growing popular conversation over the last decade. Driverless cars – one of the sure symbols that the future has arrived. While autonomous cars have received a fair amount of media attention in recent years, it may surprise you to learn that innovating the...
By: Michael McQueen“Only those committed to the risk and promise of uncharted waters will thrive.”[1] My father-in-law recently shared a powerful metaphor he learned in his days as a IT communications manager for a large government agency. “The biggest mistake IT technicians make...
By: Michael McQueen Once upon a time, it was a student who got nervous in the lead-up to parent-teacher interviews. Nowadays, the person often getting most anxious is the teacher! With the rise of hyper-protective parenting, teachers today face overwhelming scrutiny, enormous pressure and even...