When someone is stubborn, our instinct is to bombard them with evidence. The better approach to persuasion is to start small.
We all have the impulse to save face, and many of us get defensive, aggressive or withdrawn when that impulse is challenged, writes Michael McQueen.
“In 2013 it seemed like all of my colleagues were using Tinder – it was new, exciting, and was changing society before our eyes,” writes Aaron Johnstone.
Offering a kind word can not only make someone’s day better, but knowing someone is thinking about them, can make all the difference in the world.