By: Michael McQueen“Success is the ability to go from failure to failure without losing your enthusiasm.” – Winston Churchill Six hours’ train ride south of Stockholm in the Swedish town of Helsingborg, you will find one of the more interesting museums you’re ever...
By: Michael McQueenNothing turns a customer off more than friction. In fact, nothing turns an employee off more than friction either. If businesses are to remain indisruptible in the years to come, identifying friction is paramount, so here are 3 key questions to help you find it. 1. What is...
By: McCrindleRecently our Team Leader of Communications Ashley Fell delivered a keynote presentation at The Future of Leadership in Australia and New Zealand on the topic of ‘Leading and managing thriving teams’. Below is a recording of the session, the trends...
By: Michael McQueen Few things are discussed with more enthusiasm in the business world of our day than innovation and creativity. However, implementing innovation within organisations is a much more challenging task. It requires radical risk-taking and unhindered creativity within a culture of...
By: Michael McQueen ‘You can’t teach an old dog new tricks.’ This old proverb has been renowned and repeated through the decades, declaring that it is impossible to retrain someone or something that is aged and set in its ways. In our current age of disruption in the world of...
By: Michael McQueen “A business that makes nothing but money is a poor kind of business.” – Henry Ford In our capitalist age, it is easy for businesses to slip into the mindset that making a profit should be the ultimate goal. While any for-profit entity by its very...
By: Michael McQueen The fundamental goal of businesses is to make a profit. Statements like this have permeated business textbooks, dominated the strategic plans of companies and summarised the ethos of the corporate world essentially since it began. Until now, shareholders, dividends, profits and...
By: Michael McQueen “Innovation is not an idea problem. It’s a recognition problem.” This quote from David Burkus’s book, The Myths of Creativity, is spot on. Some of the best ideas for innovation, creativity and invention don’t lie somewhere ‘out there’;...
By: Sheridan VoyseyChecking email at all hours. Catching up on work every weekend. Feeling like you should be doing something productive when you rest. If you’ve ever been caught in the modern malady of overwork and hyper-productivity, you’re not alone. And this conversation is for...
By: Michael McQueen“Only those committed to the risk and promise of uncharted waters will thrive.”[1] My father-in-law recently shared a powerful metaphor he learned in his days as a IT communications manager for a large government agency. “The biggest mistake IT technicians make...
By: Sheridan VoyseyFor most of us the phrase ‘caring profession’ probably brings to mind jobs like nursing, teaching and social work. But this list is far too small. Remove the ‘care’ element from other occupations and people get diminished, especially the most vulnerable....
By: McCrindleThe average commute time per day since this decade began has increased from 40 minutes to 48 minutes, an increased commute time of 20% shows the latest data from HILDA. Workers now spend on average 4.5 hours a week getting to and from work, a rise of 23% since 2002. Sydneysiders spend...